Login fail if acount has no usergroup
De : firstname.lastname@example.org email@example.com De la part de Maria Bernard
Envoyé : lundi 12 août 2019 08:37
À : firstname.lastname@example.org; William Orlando Burgos Paz email@example.com
Objet : RE: [ng6-support] [HiSeq] IMAGE project - WP 4 Cattle sequence Calidad muestras : datas available
I added wburgos user to the IMAGE project, but its login password failed. Could you help him to solve the problem ?
One thing more, the “contact us” link do not point anymore to the ng6 support email address.
Have a good day
Account NG6 : wburgos
No usergroup (Is NULL in the database)
If trying to connect with this account, we observe a login failure and it became impossible to login with this account or an other even with the good password.
If we change the usergroup and refresh the nG6 page after the first login failure, everthing goes ok. In fact it seem's that we were login with wburgos but we were blocked by the lack of usegroup.